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Payment
We accept Credit Card, Direct Deposit, Paypal and Cheque/Money Order.
Barefoot Maternity is a secure website so your details are kept safe. If you would prefer to pay by credit card over the phone, contact us during office hours.
Shipping
A flat rate of $9.00 applies to all orders to be posted within Australia. We use express post or courier, depending on your location. Shipping outside of Australia costs $22.00.
You can check the status of your order by logging into your account and selecting 'View the orders I have made' under the My Orders section. Most of our orders are posted next day. If you have not received your order within 10 working working days, let us know and we will follow up for you.
Exchange and Refund
We are proud of our garments at Barefoot Maternity and want you to love your clothing as much as we do! If you are not completely satisfied we will happily refund or exchange your order provided garments are returned to us in original condition with tags attached, within 14 days of purchase. Garments returned outside of 14 days will be eligible for a credit note only.
Sale Items, Sample Stock and garments reduced in price are eligible for credit note only.
For exchanges, return garments to Barefoot Maternity, PO Box 1088, TORONTO, NSW, 2283 with details of your exchange.
For a refund, email us so we know to expect your parcel and be sure to register and / or insure your return parcel as we will not take responsibility for garments lost or damaged in transit. Refunds are processed back to your original form of payment.
Postage costs are not refundable and return postage is at your expense. |
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